Terms of Service

These Terms of Service (“Terms”) govern your use of the VynLead Group LLC (“VynLead,” “we”) website and services. By engaging us, you agree to these Terms.

1. Services

We provide Google Ads management, call tracking (via CallRail or equivalent), and landing page services for home service contractors. Specific deliverables, budgets, and lead goals are defined in a separate written engagement letter or service agreement signed by both parties.

2. Performance guarantee

For Month 1 of any new engagement, we guarantee a minimum number of qualified leads calculated at 1 lead per $100 of agreed ad spend. A “qualified lead” is a unique inbound phone call lasting 60 seconds or longer, tracked via CallRail to a campaign managed by VynLead, and falling within the agreed service categories.

If we do not hit the agreed lead count for Month 1, the Month 1 management fee is fully waived. Ad spend (paid directly to Google) is not refunded — that is a cost paid to Google, not to VynLead. The guarantee applies to Month 1 only; subsequent months are billed per the engagement letter.

3. Payment terms

Management fees are billed monthly in advance after Month 1. Ad spend is paid by the client directly to Google. Invoices are due within 7 days of issue. Past-due balances may incur a 1.5% monthly late fee where permitted by law.

4. Cancellation

Engagements are month-to-month. Either party may cancel at any time with 14 days' written notice. There are no cancellation fees, no minimum-term penalties, and no exit clauses. Upon cancellation, control of all ad accounts, call tracking numbers, landing pages, and campaign data remains with the client.

5. Client responsibilities

Client agrees to: (a) fund agreed ad spend directly with Google, (b) provide reasonable cooperation in onboarding and reviewing creative within 24-hour windows, (c) ensure compliance with applicable laws (licensing, advertising disclosures, recording consent), and (d) handle inbound calls and bookings.

6. Limitation of liability

VynLead's total aggregate liability for any claim arising out of or related to these Terms or our services shall not exceed the management fees paid by the client in the three (3) months preceding the claim. We disclaim liability for indirect, consequential, incidental, or punitive damages, including lost profits.

7. Confidentiality and data

Each party agrees to maintain the confidentiality of the other party's non-public business information. Personal data is handled per our Privacy Policy.

8. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute shall be brought in the state or federal courts located in Miami-Dade County, Florida.

9. Changes

We may update these Terms periodically. Material changes will be communicated to active clients in writing. Continued use of services after notice constitutes acceptance.

10. Contact

Questions? Email sales@vynlead.com or call (305) 440-4297.